Refund and Exchange Policy for Niacinamide Serum by Serum Touch

Money-Back Guarantee
We offer a 100% money-back guarantee within 7 days of purchase, provided the following conditions are met:

• The request for a refund must be submitted within 3 days of purchase.
• If the product has been used more than halfway, no refund will be issued.
• If the product is unused and in its original condition, we will issue a refund. However, the customer will be responsible for delivery charges.

Exchange Policy for Damaged Products
If you receive a damaged product, we will exchange it within 7 days of purchase. Please contact us immediately at info.serumtouch@gmail.com with details of the issue and your order information.

Important Notes

• Refunds will only be processed once we have inspected the returned product and confirmed it meets the above conditions.
• Customers are responsible for shipping costs associated with returns.

Contact Us
For assistance with refunds or exchanges, reach out to us at:

• Email: info.serumtouch@gmail.com
• Phone: +92 313 8603776